UI/UX Requirements

CruiseAppy is designed with a user-centric approach, prioritizing accessibility, responsiveness, and intuitive navigation for all user roles (Admin, Agent, Customer). The UI/UX requirements are informed by best practices and the technical specification.

Key Principles

• Accessibility: Compliant with WCAG 2.1 standards; supports keyboard navigation, screen readers, and high-contrast modes.
• Responsiveness: Fully responsive design for desktop, tablet, and mobile devices.
• Consistency: Uniform design language and components across all modules.
• Clarity: Clear labeling, tooltips, and contextual help for all actions and fields.
• Performance: Fast load times and smooth transitions, even with large datasets.

User Experience Features

• Role-Based Dashboards: Tailored dashboards for Admins, Agents, and Customers, showing relevant actions and data.
• Guided Workflows: Step-by-step processes for booking, payment, and management tasks.
• Error Feedback: Immediate, user-friendly error messages and validation prompts.
• Search & Filtering: Powerful, easy-to-use search and filtering tools with real-time updates.
• Booking & Payment Flows: Streamlined, multi-step flows with progress indicators and confirmation screens.
• Mobile Optimization: Touch-friendly controls and layouts for mobile users.

Additional Notes

• UI components are extensible for custom branding and features.
• Regular user testing and feedback cycles inform ongoing improvements.
• Documentation and help resources are integrated throughout the platform.